How to switch on parental control on Apple TV. Hello My parental controls do not work. Go to solution. 99 connection charge may apply. Compatible line required otherwise £49. Payment by Direct Debit. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. BT Complete Wi-Fi – Performance. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. If the MAC address is changed, then there would be no connection. with this Mini Hub. Compatible line required otherwise £49. It's really easy to set up BT Web Protect. Strong passwords. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. I upgraded my package to the 250 mbs. Really happy. I'm sorry you haven't been able to set up the Parental Controls. (e. Features are geared towards people, trying to shape traffic for gaming. Compatible line required otherwise £49. When you're setting up the Parental Controls you can customise them to block certain categories. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. I have setup the parental control using the firewall rule, with time restrictions. Your child could use it to escape. BT Virus Protect works on compatible PC/MACs. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Ft. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. They worked fine until we moved house and were provided with a new hub. 11ac speeds reaching an impressive 50. . Take control of 3. I use an Apple Time Capsule and have seen useful posts here showing how you can avoid using the Home Hub altogether and just connect the Infinity modem directly to the Time Capsule. Browse . Find the best signal location in your house - this is often near a window. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. 1. Set up and use Parental Controls. BT Home Hub 3, Hub 4 and Hub 5. 3. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. 254 when connected to the Mini Hub this should allow you to access the Mini Hub manager where you should be able to change the parental controls ^NeilG”If there’s a power cut or your broadband fails, you’ll be unable to make any calls using Digital Voice, including 999 calls. They were working fine before. Open the web browser on any device, preferably a PC or laptop, and type 192. 0:37. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. 2. They are easily over come and are device specific. Select the times. If you haven't got one, sign up here >. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. 254 into a web browser, or simply click on our link. If the two hours since you activated BT Parental Controls has passed and they're still not active, then the first step is to reboot your Hub. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. Our handy guide shows you all the latest features, from how to set up your router to checking your network connectivity. 99 connection charge may apply. Home phone including Digital Voice; BT. For more information, please visit this page. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. You have to manually add the MAC of a new device into the BT 4G Home Hub to connect. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Over the past few days I tried all the options and received the notifications emails but nothing is blocked at all in. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. Whi. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. Here’s how we can help. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Reply. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. So, it can be hard to keep up. There doesn't seem to be any way to set parental controls at all. Re: How to Disable BT Wi-fi on my Home Hub. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Parental control pin. BT Virus Protect works on compatible PC/MACs. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. Manage everything from location tracking to. Hi BT Community. Page 5 On Demand and or Music Videos, press the green button choose Search from the main menu. com, reset hub, phoned bt customer services, but nothing works. 65% of young people aged 11-16 are in favour of the. If you are not able to acce. BT also offer the following functionality: with this Mini Hub. To charge your Mini Hub Use the Micro USB cable or other suitable charger. To turn it on, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Web Protect panel. Select Switch on then click ChangeIncludes a BT Home Hub (unless BT has already provided you with one). 1. 3. Do I need to g. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. I have a slight issue with parental controls I would like to setup on my BT hub. 07. I assumed the problem would dissappear when I returned home and was using my own (Talk Talk) ISP. My online account says it's activ. 2. But this is how I fixed Netflix error code nw-2-5. - record clips and take snapshots of what’s happening when. If you run into difficulties or have a question about BT’s products and services, join our community and. . I have tried changing the RJ45. We’ll be ready to reactivate it. Click on Plans and device. The default PIN is 1234. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. The default PIN is 1234. My BT App The quickest way to manage your BT account on the go and get help with your. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. Press then go to (Settings) at the top right ofHi all. *Monthly price will increase. Press then go to (Settings) (at the top right of your screen) and select BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Sites are categorised according to the primary purpose of the site, not each of the individual pages. Broadband. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. Getting your T8 set up at first use. Enter your BT hub admin password. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. I have tried everything, help pages on BT. Payment by Direct Debit. 07. . However some of the childrens devices can connect to wi fi during this time even though I switched off. At this stage, you’ll be asked to enter your admin password. Click Change Settings next to BT Access Controls. My PC is conntected with Ethernet. The tool is quick and easy to set up and simple to manage. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Banda. . Then we’ll switch off the Mini Hub. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual. BT Parental Controls help keep your children safe online. Next, select the first device that you want to control and choose the days and times for which you want. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. My phone and my iPad (when not on wifi ) are fine. These are the safety systems in place at the point at which the internet enters your home. . The Parental Controls are slightly different in that you need to click. Parental controls. For example can you set different access times for Mon-Fri and Sat-Sun (a bit like the homework time setting in BT Parental Controls but for each individual device)? TIA. Landline; BT Mobile; Email. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. Press then go to (Settings) (at the top right of your screen) and selectBT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. 168. Web Protect. As posted by @licquorice you need to opt out of BTWIFI you cannot just turn off your hub. Up close, we saw similar file-transfer speeds to the TalkTalk Super Router, with 802. This fault was really tough to figure out. Once you save the change it can take up to half an hour for BT connect to your. indd 1 06/06/2017 08:53. Community; Community;. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Time to put it to the test. 3. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. BT Home Hub Parental Controls causing Script Errors. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. My BT parental controls has never worked since I moved home (fine at old address). On the plusnet hub it wouldn't show. How to use Quick Support. 0 Ratings. You have been temporarily locked out. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. For example, you can control your children's internet use when you're not about. You have had too many unsuccessful attempts to login. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Sites are categorised according to the primary purpose of the site, not each of the individual pages. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. Set Access control feature enable to ‘yes’. Open a search engine of your choosing. Connect your hub to a power socket. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. But don't worry, the £1 will be added to your next bill as a credit. To turn off parental controls and allow 18+ rated websites, you'll need to verify that you're over 18 by entering credit card details. BT Parental Controls is a network based solution designed to help parents protect their children online. If it still does not disable, and you have also disabled BT Protect, if it was active, then I would take up @RobbieMac offer of help. Just go back to using your old home hub, if it does everything you want it to. Next, click on 'Advanced. 12. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. We run our business from home on BT business FTTP. Turn on Restrictions. Re: Amazon Firestick stops working with BT parental controls. I have just returned from a weeks holiday where I was using BT internet in our holiday home. . My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. 2. So far there’s no major reason to upgrade to the Home Hub 5. You can change it at any time. Its probably being blocked by parental controls or BT Web Protect. Norton 360 Deluxe — $29. Protect your BT Home Hub. 1. TP-Link Deco M5 review: What you need to know. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Go to the WiFi Controls dashboard. You'll then receive a confirmation screen and your service will be working within two hours. So I've been browsing the web this evening when suddenly I have a site that is being blocked by BT Parental controls. . Going to "Manage your extras". Parental Controls on BT Home Hub. Values are below, however, its not working and access is NOT restricted. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Is there any way in which I can get around this proble. How to return the 4G Mini Hub. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. Month 4 from £32. There’s a lot of ways round it but I don’t think the BT router can really achieve these. Go to the URL of a proxy site. . Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. I'll send you a private message so you can send over your details to the moderation team. My parental controls have not been working since we moved house 3 months ago. icek June 15, 2020, 11:13am 1. 2G seems to reach where we need it to with the lower speed. Search Active discussions Logging into a My BT account with a BT ID. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. It helps to protect young people from adult content. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they. Includes a BT Home Hub (unless BT has already provided you with one). Choose your child’s device below to find step-by-step instructions on setting up parental controls. BT Virus Protect works on compatible PC/MACs. Going to "Manage your extras". YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Controls & Settings guide. I'll send you a private message so you can get in touch. Search Active discussionsLogging into a My BT account with a BT ID. With BT access controls you can manage how your device accesses the internet during certain times of the day. BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. If you are not able to. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Price from month 25 currently £36. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. You can change it at any time. If you need your Mini Hub in the future, contact us. 168. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Some routers have better implementations than others, a good router will be able to have multiple daily start/stop times set for individual devices. Enter your admin password. . Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. Hi I set up my hub to switch off for 2 hours. BT Broadband . Sign In to BT Community. 30K views 8 years ago. 00. TP-Link Deco parental controls: set up and what you can do. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. 1 254, as BT chap suggested). Payment by Direct Debit. Enter 192. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Business hub - need to install parental controls as kids on internet for schoolwork. Search for proxy sites. They are the only BT employees on this forum, and are based in the UK. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. BT Smart Talk Want to save money on expensive calls from your mobile? BT Cloud Watch the video to get quick tips on how to manage parental controls on BT Broadband. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. Many others have the same problem. It's free for all BT Broadband customers. . @D1P1 thanks for confirming that, it should work on both browsers and apps. Come on BT this is hardly responsible family friendly behaviour in the mi. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. What happens if you login to MyBT, select "my extras" and then select the option to manage Parental controls? There should be an option to uninstall or delete Parental Controls. Next, select the first device that you want to control and choose the days and times for which you want. The Parental Controls are separate to the wifi controls, to set them up see below. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. To find out how to use it, just click on the dropdown for your Hub. Even when only one device has a control set, it randomly changes to another. 3. Home phone including Digital Voice; BT Mobile; Email. What is admin password for Hub Manager? The admin password is on the Hub settings card on the back of the Hub. g. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. If you need your Mini Hub in the future, contact us. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. Re: Parental Controls. 1. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Annual price changes and terms apply. My only criticism is the 5G signal gets weaker about 12 to 15 feet away which is the nature of the beast. Parental control apps are no use what so ever. If you need your Mini Hub in the future, contact us. 0. Forgotten Username or Password? Register now! If you haven't already registered, now is a good time to do so. It's really easy to set up BT Web Protect. Customise settings. 99 Check price. Slide the button to Off in the BT. Just follow these steps: Log in to My BT with your BT ID. 0:37. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Set up the Raspberry Pi with a free Linux operating system. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. The only solution I can find is to forget the wifi. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. We run our business from home on BT business FTTP. 99 connection charge may apply. Remember that parental control settings are only one part of online safety. There doesn't seem to be any way to set parental controls at all. No reposnse since then. READ: BT Home Hub 5 hands-on. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. Scroll to Parental Controls. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. BT Parental Controls assess each site that is accessed on your home connection. - BT Community. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Values are below,. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Every setting is indicating "off". You’ll be asked if you want to Activate Parental Controls, select OK. Getting your T8 Mini set up at first use. About your PINs There are two PINs: one for parental controls and one for payments. 31K subscribers. BT Parental Controls has three predefined filter. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. You may want to keep your Mini Hub plugged in to make. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. Broadband. It’s also important to consider installing anti-virus software and parental controls:Hi everyone, I've been on BT infinity for some time now but just added 2 Amazon Fire tablets to the wifi network for the kids. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. - record clips and take snapshots of what’s happening when. Click on the device from the list. Bills & Packages; BT Groups. Go to solution. How to turn off BT Home Hub Smart Setup. 99 connection charge may apply. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they offer age-appropriate content for children to watch as well. Revealed: 7 in 10 teens want parents to set filters to protect them online. The latest BT Home Hubs come with several advanced security features such as WPA2 encryption, firewall protection, parental. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. Peel off and apply the pre-paid returns label on top of the original mailing bag label. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Go to solution. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. 28. Click on it and you will see a link to the parental control. Re: Parental Controls - Time restrictions. I receive emails saying they are ac. Select the "Family & Other Users" tab on the left and then click on the plus sign (+) next to "Add A Family Member. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. Help us improve our process for when you experience home Wi-Fi issues.